Policies
Booking and appointments
We are appointment only, no walk-ins. You book a block of time, not a service name: 15, 30, 45, 60, or 120 minutes. A card on file is required to book online. Your card reserves your barber time the same way a hotel reserves a room. Jon, Kris, and Carter each offer 20 percent off a first visit; Mike's chair has no first-visit discount. Book your next cut before you leave and take 15 dollars off it.
Cancellation and no-shows
Please cancel or reschedule at least 2 hours before your appointment. Inside 2 hours, or for a missed appointment, a fee applies: at least 20 dollars, and up to the full price of the booked service, depending on the barber (Mike's chair is 100 percent). The barber may waive the fee at their discretion.
Running late
If you are running late, please call or text as soon as you know. There is a 10-minute grace period for full-service appointments, except 15-minute appointments, which have no grace period. After 15 minutes without any word from you, we may have to fit you in based on availability. If your barber runs more than 15 minutes behind, you get a 15 dollar credit automatically, no questions asked.
Locations and hours
Pittsburgh Yards, 352 University Ave, Atlanta GA 30310, Tuesday to Thursday 9 AM to 5:30 PM, in the container courtyard on the back side of the building, free parking at the rear. Grant Park, 519 Memorial Drive SE, Ste D-06 Shop 217, Atlanta GA 30312. Same standard, same booking system at both locations.
Photos and content
We use photos and video of cuts for social media and marketing. Booking an appointment means we may photograph or film your cut, and we will ask before we post anything that identifies you. If you decline, just let us know and we will not take the picture. You can opt out at any time, including in the chair. For clients under 18, a parent or guardian must agree before we use their likeness. No names are used without separate permission.
Who keeps this current
Mike Andrews, the owner, keeps services, prices, hours, and policies updated. Questions about a policy go to the shop through the booking page or in person at your appointment.